One of the region’s leading physiotherapy clinics is celebrating following a highly successful year 2015-2016 which has seen its customer base skyrocket.
The Lilleshall Clinic, based at Lilleshall National Sports Centre, saw a new patient increase of more than 30 per cent between July 2015 – July 2016, and its client return rate rise to 50 per cent during the same period.
“We place a very strong emphasis on delivering a superior service,” explained Director of The Lilleshall Clinic, Jamal Mashlab, “and this ethos, combined with our high level of expertise and fantastic facilities, has reaped real results for the business.”
The Lilleshall Clinic has a wealth of experience in designing and delivering rehab programmes for people who have had orthopaedic surgery, from simple arthroscopic knee procedures through to extensive reconstructive and joint surface procedures and replacements. It also specialises in treating chronic and long standing pain problems.
Current client, Ann Powell, had a tibial plateau fracture following a nasty fall whilst walking her dogs 12 months ago, and had to have her leg pinned as a result of the accident. “My husband made an initial enquiry as The Lilleshall Clinic had such a good reputation and it was also close by,” she said. “It was the best thing I ever did. I now go to the clinic once a fortnight and am gradually regaining movement and strength.
“Jamal and the team are brilliant, and really incentivise me when I’m training. Not only have they encouraged me to join a local pool, but they provide really useful exercises for me to try at home too. There was a point when I thought I’d never walk again, but now I’ve got 140o movement in my knee and am even running on the clinic’s anti-gravity treadmill.”
Jamal added: “We have a lot of happy clients like Ann, who really champion our services, and have played a key role in helping us establish an excellent reputation across the region. And because we also provide a one-stop-shop for patients – who can see a physio, sports doctor, massage therapist, strength and conditioning coach, and a podiatrist all in one place – we hope to help and support many more people in the months and years ahead.”